Refund policy

Return Policy

We want you to love your purchase! If you're not completely satisfied, we're here to help.

Returns We accept returns within 14 days of the delivery date. To be eligible, items must be in their original condition and packaging, unused, and unaltered.

Refunds & Store Credit Once your return is received and inspected, we'll notify you of the approval. You can choose between a full refund to your original payment method or store credit to use on a future purchase.

Return Shipping We've got you covered - return shipping is on us! We'll provide a prepaid return label to make the process as easy as possible.

Final Sale Items Please note that sale items are final sale and are not eligible for returns or refunds.

How to Start a Return To initiate a return, please contact us at support@alwayscutie.com and we'll get you taken care of right away.